This web site is owned and operated by Smith's Country Pursuits who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.
Our Contact details:
Smith's Country Pursuits
Registered Office: Gatehouse Farm Carr Lane, Watton. East Yorkshire YO25 9AH United Kingdom
Smith's CP. is a divn. of Abbeywold Ltd: Company Number 10050483
VAT Registration Number: GB 237199873
Making A Purchase
Making a purchase could not be easier. Just browse our store and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. If you have made a mistake in your order and cannot correct it in the shopping cart please contact us and we will correct the mistake.
When you receive your order confirmation this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
We accept Visa and Mastercard card payments. If you are shopping from outside of the UK, place your order in GB Pounds Sterling and your card company will convert the payment transaction to your local currency.
We do not charge for any item until it is ready to ship. Your Payment is authorised at the time you place your order and those funds are ring-fenced on your payment card, but money is not transferred from your card account until we have confirmed that the goods are ready to ship. Backordered items are not charged until they are shipped. If you do not wish to pay online, you may send your card information via phone or post.
These Terms and Conditions apply to all transactions on this site. Please read them carefully. They do not affect your statutory rights. We may change these terms and conditions at any time. Any changes will take effect on the date they are posted onto the site. You will be asked to read and accept the terms and conditions each time you place an order, to ensure that you are familiar with the most current ones.
Shipping And Handling
(Please Note that we have a minimum order of £10.00.)
Delivery of our goods to you depends on what delivery method you select at the checkout. If you are a UK resident you can choose between our tracked next day service, first class or second class post. Please call us to check the availability of any items you wish to order for next day delivery prior to ordering. European and International orders are normally sent using a tracked airmail service. All deliveries are priced only to cover our costs.
We endeavour to despatch all of our orders as quickly as possible. This will normally mean that items ordered before 3pm on a business day will be despatched on the same day whilst those orders made later in the afternoon would be despatched the following day. Any undue delay for any reason would be notified to you.
If you have provided your email address, we let you know via this medium when goods have been despatched to you.
If you have any queries on ordering or delivery, please contact us via email or telephone.
We endeavour to deliver your order right away. We will normally despatch your order to you on the next working business day after the date on which you place your order.
International orders are generally despatched on the next working business day after the date on which you place your order. International Orders are usually despatched by a tracked delivery service and we will advise you of the tracking number and anticipated delivery date by email on the day following despatch.
You must inform us within two working days of receipt if the goods are damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
This website is directly linked to our stock control system and all items that you are able to order on the website are in stock and available for despatch.
Should you wish to order an item that is not curently in stock, we will be happy to take your order over the phone or by email and place it on our back order list to ensure that one is allocated to you as soon as the item is back in stock.
All our prices include VAT at 20%
For orders made from the UK or the European Union 20% VAT the price displayed for each product is final.
All other orders are VAT free and the price of the item will automatically be adjusted down to the VAT Free price at the point in the order process where you enter your order delivery address, thereby confirming your VAT Free Status. You can exit the order process at any point if the VAT Free Price is not what you expected.
Credit Card Security
Our group of businesses all use a fully encrypted secure payment gateway provided by UPG (Universal Payments Gateway - Secure Payments). This system complies with the current Payment Card Industry Data Security Standards (PCI DSS). When completing the financial details of your transaction you will be entering this information directly on to UPG's secure server where your payment will be authorised. Non of your card information is available to us or passes across our computer system. This ensures that your information remains secure.
Our name and reputation is your guarantee of satisfaction. All of our products come with a 30 day no quibble guarantee.
Fielding products are craftsmen made to the highest standards using quality materials. The resulting products are rugged and individual, and with a little care will last you a lifetime.
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01377271194 (International +44 01377271194) or fax us on or write to us at Registered Office: Gatehouse Farm Carr Lane, Watton. East Yorkshire YO25 9AH United Kingdom
Smiths Country Pursuits do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.
Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
Your rights to return goods are protected under the EU Distance Selling Directive.
You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.
Any goods returned should be in saleable condition.
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.
None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.